Business Indecision: What to Do When You Can’t Make a Decision

Almost everyone has had trouble with indecision at one time or another. A 1991 study found that 20% of the adult population is indecisive.

Making decisions is always a cognitive challenge because you have to weigh your options, and that takes both time and energy.

Business owners may find decision-making even harder than non-business owners because we are faced with large and small decisions, many more times a day.

And the decisions we face often have more at stake, as far as outcome goes, than those of non-entrepreneurs.

6 reasons it’s so damn hard to overcome procrastination & paralysis to make a decision

Indecisiveness associated with anxiety

Anxiety can be a cause of indecision.

Anxiety is one of the characteristic experiences of business owners. When you’re feeling anxious, your body’s stress response kicks in.

The physiology of the stress response provides everything you need to address the demand or threat, and disengages communication with your CEO-self, which supports your ability to make decisions.

Indecision due to overwhelm

The sheer number of decisions to be made in a day can be daunting, and when you’re feeling overwhelmed, your executive functioningCEO-self can go offline — I call this your . Your CEO-self is how I describe your executive functioning, which includes all the skills and capacities you need to run your business, including the capacity to take in and synthesize information and make decisions.

Complexity and pressure play a role. If it’s a complex decision, it’s harder to make and if there is a lot riding on it, that also adds to the sense of being overwhelmed.

Trouble making decisions while managing depressions

Indecisiveness is so common in patients with depression that it is included as a symptom of major depressive disorder in the Diagnostic and Statistical Manual (DSM).

If you think depression is at the root of your indecisiveness, it’s important to talk to a mental health or medical professional to be diagnosed if relevant and to get support that addresses the depression itself.

You may find there is so much more at play than you think and addressing these issues could alleviate many of the challenges you’re facing, including trouble making decisions.

Feeling burned out? Decisionmaking is harder!

Burnout, while not a medical diagnosis, is recognized by the World Health Organization and has significant health and mental health impacts in addition to difficulty making decisions.

This is also a situation for which you should consult a medical or mental health professional to support your recovery from burnout and address the associated cognitive dysfunction that can make decision-making difficult.

If you think anxiety might be contributing to your indecisiveness, there are a few things you can do in the moment to help yourself.

According to psychological research literature, the causes of indecisiveness are largely unknown. However, in the literature, indecisiveness is associated with various mental health conditions and personality types.

Attention deficit hyperactivity disorder (ADHD), depression, burnout, anxiety and post-traumatic stress disorder (PTSD) are some of the conditions associated with indecision.

In all of these cases, it’s important to contact a mental health or medical professional for appropriate support that addresses the underlying causes of indecisiveness. To address indecisiveness alone would only be a bandaid and limited in its effect.

Strategic causes of indecisiveness

  • fear of failure
  • lack of confidence
  • perfectionism
  • people pleasing

These are all psychological issues that need care so they can release themselves and free your ability to make decisions. These are best addressed with a therapist.

These tendencies often stem from situations earlier in our lives that have led to certain ways of thinking and behaving. These were adaptive at the time, so it’s important to appreciate their usefulness then.

The fact that they inhibit your decision-making now means they aren’t serving you any more.

In order to be an effective decision-maker today, it’s worth working with a therapist to look into, care for and release the emotions, thoughts and behaviours associated with those previous situations.

If you’re tired of feeling like you’re going to lose your crap on the daily, and as a result, struggle to make decisions, I can help.

Learn more about working with me here.

Sometimes indecision has nothing to do with psychology. Difficulty making decisions can be the result of strategic gaps.

Lack of information: this is a relatively easy fix. Either do some research to gather more information or seek support from your coach or therapist to identify and/or gather the information needed to make the decision.

Not having frameworks: Decision-making in some cases can be made difficult by the lack of decision-making frameworks or processes, says CFO On Speed Dial, Christine Rico. If there are decisions you routinely make (such as hiring, for one example) having a process or framework in place can make the task cognitively easier and eases the difficulty associated with complex decisions.

Too much information: Sometimes, especially if you’re new at the business or feeling nervous, you can do too much research, asking too many people for their opinion or information.

In cases like these, it’s best to have only one or two trusted people to whom you go for information and advice.

Remind yourself that you’ve chosen these people for a reason (usually because they support you and your goals and are aligned in values) and limit yourself to asking them.

Of course, your own good sense should always take precedence when making decisions, regardless of what these trusted others say.

Don’t know your end goal: If you don’t know where you’re going, it’s hard to make decisions along the way. Getting clear on your goals can make it easier to make a decision. If you’re having trouble getting clear on your goals, you can ask for support from a therapist, a coach or your biz bestie.

Lack of experience: If you have never been in this situation, it can be difficult to know what to do. This is again where support really matters. You can talk to others who have faced this issue, your mentor, a coach, therapist or biz bestie.

4 Tips to help make a decision with indecision from feeling overwhelmed

Be kind to yourself.

Sometimes affirming your difficulty and the good reasons it’s difficult can help. You can say something to yourself like, “Of course I’m having a hard time. What I’m trying to do is difficult. It’s OK to get stuck temporarily.” and that can be enough to get your CEO-self back on track so you can make the decision at hand.

Get help: If there are decisions you can delegate, do so. Reducing stress and pressure reduces anxiety and facilitates the cognitive function needed to make decisions.

Consider working with a virtual assistant or an online business manager. It can also help to talk your decision dilemma over with your therapist, coach or trusted biz bestie.

Support your nervous system: When you are feeling anxious, your stress response impedes your decision-making. It can help to discharge, soothe or nourish your nervous system.

Moving your body can be especially effective at alleviating anxiety so you can get back to the decision at hand.

It doesn’t have to take long. Sometimes 5 minutes is enough. Once you’ve engaged in some self-care to support your nervous system and bring your CEO-self back online, you can come back to the decision.

Plan another time to make the decision: Scheduling the decision for a day when you are less stressed or a time when you are fresher might mean your nervous system is in a better state and the decision will be easier.

However, if you’re struggling to make decisions because generalized anxiety that you experience on an ongoing basis, unrelated to a specific situation, it’s important to talk to a mental health or medical professional to be diagnosed if relevant and to get support that addresses the anxiety itself. If not, the tips are good temporary solutions but you’ll find they will be limited in their effect.

I’m Shulamit Ber Levtov, a Registered Social Worker in Ontario and the therapist behind this blog. You can call me Shula for short.

I offer business-aware mental health therapy for women entrepreneurs who are carrying too much, emotionally, mentally, and neurologically.

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